Privacy Statement

All data collected about our clients is stored in accordance with UK GDPR regulations as outlined below:

Policy Outline:

1.1 Article 5(1) of UK GDPR requires that personal data shall be:

(a) processed lawfully, fairly and in a transparent manner in relation to individuals (‘lawfulness, fairness and transparency’);

(b) collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes (‘purpose limitation’);

(c) adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed (‘data minimisation’);

(d) accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay (‘accuracy’);

(e) kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals (‘storage limitation’);

(f) processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures (‘integrity and confidentiality’).

Article 5(2) adds that:

The controller shall be responsible for, and be able to demonstrate compliance with, paragraph 1 (‘accountability’).

Data Collection:

2.1 While using our website, we may ask you to provide us with information that can be used to contact or identify you. Innovative Learning Support collects the minimum amount of personally identifiable information necessary to improve our site and the service we provide.

2.2 We may automatically collect, store, and use the following kinds of personal information:

(a) Information about your computer and your visits to this site (including IP address, browser type/version, and pages visited);

(b) Information you provide when registering with our site or subscribing to our notifications (including your name and email address);

(c) Information relating to the use of our services or any other transactions initiated through our site (including billing address and credit card information); and

(d) Information you choose to post or send us via personal communication.

Data Use:

3.1 We typically process your data under the legal basis of the lead-up or provision of a paid service, such as when organising lessons and planning them.

3.2 Personal information collected through our site will be used specifically for the purposes detailed in this policy.

3.3 We may use your personal information to:

(a) Customize our website for you;

(b) Enable your use of our site services;

(d) Provide third parties with non-identifiable statistical information about our users;

(e) Prevent fraud and keep our site secure; and

(f) Verify compliance with the Terms of Use of our site.

3.3 Privacy settings can be controlled to limit online behavioral tracking.

Data Disclosure:

4.1 We may disclose your personal information only for the reasons set out in this policy.

4.2 We may disclose your personal information:

(a) When required to do so by law;

(b) To exercise or defend our legal rights; and

Data Retention:

5.1 Our data retention procedures are designed to ensure that we comply with our legal obligations relating to the storage and deletion of personal information.

5.2 Personal information that we process for any reasons won’t be kept longer than is necessary for those purposes.

5.3 We will keep documents containing personal data:

(a) When required to do so by law; and

(b) To exercise or defend our legal rights.

Your Rights:

6.1 Individuals have the right to be informed about the collection and use of their personal data

6.2 Have the right to access and receive a copy of your personal data, and other supplementary information

6.3 A right to have inaccurate personal data rectified, or completed if it is incomplete

6.4 A right to have personal data erased

6.5 The right to request the restriction or suppression of your personal data. This is not an absolute right and only applies in certain circumstances. When processing is restricted, we are permitted to store the personal data, but not use it. An individual can make a request for restriction verbally or in writing.

6.6 A right to obtain and reuse your personal data for your own purposes across different services.

6.7 The UK GDPR gives you the right to object to the processing of your personal data in certain circumstances. You have an absolute right to stop your data being used for direct marketing. An individual can make an objection verbally or in writing.

6.8 The UK GDPR applies to all automated individual decision-making and profiling. Article 22 of the UK GDPR has additional rules to protect you if we are carrying out solely automated decision-making that has legal or similarly significant effects on you. We can only carry out this type of decision-making where the decision is:

necessary for the entry into or performance of a contract; or
authorised by domestic law applicable to the controller; or
based on your explicit consent

6.9 Each EU Member State has a designated data protection supervisory authority. You have the right to raise a complaint with the supervisory authority in the Member State where you live, work, or where the infringement took place. In this case, in the UK, you should contact the ICO at https://ico.org.uk/global/contact-us/

Data Security:

7.1 The transmission of information over the internet is never 100% secure.

7.2 We will take reasonable measures to prevent the loss or misuse of your personal information (e.g. SSL Certificates).

Amendments:

8.1 We may amend or update this policy periodically by publishing a new version on our site.

8.2 We will notify you of changes made to this policy.

Cookies:

9.1 We may store cookies on your web browser when you visit pages of our site.

9.2 If you block cookies, you may not be able to use all the features of our website.

Third Party Websites:

10.1 Our site may include links to third party websites outside of our control and ownership.

10.2 You should read the Privacy Policies of each website you visit.

Our Details:

11.1 You can contact us:

(a) Using our contact form;

(b) By mail at

85 Great Portland Street

W1W 7LT

Greater London;

(d) By email at tuitions.harrow@outlook.com.

Child Protection Policy

In all our interactions with children they are conducted under the following policy

1.0 Statement of Commitment

1.1 The mission of Innovative Learning Support Limited to deliver first class tutoring by which children can benefit and build on term characteristics such as resilience and a strong work ethic, whilst also maintaining an indefinite amount of curiosity.

1.2 The very nature of this work will bring our employees into contact with children. We recognize that it is our duty to protect the welfare of the children and we will not promote any kind of verbal or physical violence with in the premises of where we teach. One of the ways in which we aim to deliver first class tutoring is to act in such measures that they shall always benefit the child.

1.3 Innovative Learning Support limited takes responsibility of any child that is introduced to the environment in which our employees teach. We will promote safeguarding and healthcare procedures which will protect children and allow them to develop their academic skills in a safe and healthy environment.

2.0 Objectives

2.1 Innovative Learning Support;

- Recognizes the fact that the mental and physical health of a child comes before anything else. It aims to ensure that regardless of age, ability or disability, gender reassignment, race, religion or belief, sex or sexual orientation, socio- economic background, all learners will have a positive and enjoyable experience in a safe environment;

- Prioritise the wellbeing of young people.

2.2 Innovative Learning Support will;

• Do what is in the best interest of a child and protect them from any kind of abuse whilst they are participating in tutoring activities with our employees by taking the number of their guardian/parent and also the number of any individual who will be collecting and dropping them off on Harrow High School’s premises;

• Create an environment in which employees and children can interact with each other on topics that are relevant to academics and ensure that they are able to report any type of concerns;

• Ensure that all employees are able to coherently understand their duties and their role in carrying out safeguarding activities, whilst also providing them with the knowledge on how to identify any signs of abuse, neglect or concerns in a child;

• Prevent employment of unsuitable individuals such as those with criminal records by always carrying out an Enhanced DBS check;

• Make sure that safeguarding procedures are promoted within the employees of Innovative Learning Support Limited. Failure of any employee to follow these safeguarding instructions will result in sanctions due to poor practice;

• Provide the details about the action that will be taken by Innovative Learning Supported Limited when a safeguarding concern is reported;

• Ensure that all confidential data regarding safeguarding policies stays safely secure.

3.0 Legislation and Authority Guidance

3.1 The practices within this child protection policy are based on the fundamental principles contained in the UK legislation and Government Guidance.

3.2 The policy takes the following Acts into consideration:

• Human Rights Act of 1998

• Children Act 1989

• Sexual Offences Act of 2003

• Children Act 2004

• Serious Crime Act 2015

• Working Together to Safeguard Children 2018

• Keeping Children Safe in Education 2018

• Data Protection Act of 2018

4.0 Definitions of Terminology used

The following definitions are referred to in this policy;

4.1: Child

In England, Northern Ireland and Wales a child is someone under the age of eighteen whether living with their families, in state care, or living independently (Working Together to Safeguard Children 2018).

4.2: Safeguarding and Promoting welfare of children:

Refers to the act and process by which Innovative Support Limited will prevent any means by which harm can come across to a child’s health or development; ensuring that children can study in a safe environment to reach their best academic potential.

4.3: Poor Practice

Innovative Learning Support recognizes the fact that at times there may be concerns about an adult’s behavior which can cause the child distress. In the context of this policy, ‘poor practice’ refers to any act or behavior that which contradicts Innovative Learning Support’s safeguarding policy. An act of poor practice can result in consequences such as sanctions as they will be reported immediately to the safeguarding officer. Acts of ‘poor practice’ may be, but not restricted to, the following:

• giving students humiliating, unnecessary punishments

• failure to act when an employee of Innovative Learning Support witnesses any form of verbal or physical bullying.

• allowing children to intervene themselves with language that is not appropriate

• making sexually aggressive comments, even for banter.

• doing things of a personal nature for children that they are able to carry out themselves.

• allowing allegations or misconceptions made by a child to another child and/or employee to go unchallenged.

5.0 Innovative Learning Support Limited Safeguarding Procedures

5.1 The objective of these procedures is to identify the acts that will be taken by Innovative Learning Support if the child is seen to be abused or mistreated. We will respond if:

• A child is seen to be suffering from any kind of abuse;

• A child makes a disclosure to any of the employees about how they, or someone they know has been abused;

• The behavior of any adult is visibly making a child uncomfortable;

• The safeguarding policies of Innovative Learning Support have been defied;

5.2 The basic principles all employees are expected to carry out incase an incident is reported.

5.3 Once a concern has been reported to a member of staff, they must report this to a safeguarding officer. The safeguarding officer will then proceed to contact the relevant child protection agencies within 24 hours, or less if the child is in immediate danger. The report may or may not be disclosed to the parent or guardian, depending on if they are the alleged abuser. If the parent/guardian is not the alleged abuser, then they must be informed right away.

All the employees are thoroughly given instruction on how to contact the following if needed:

• Local Social Services Safeguarding Team & Out of Hours Emergency Duty Team Safeguarding Children’s Board/ MASH - Multi Agency Safeguarding Hub

• NSPCC Child Protection Help Line

Once the relevant sanctuary agencies have been contacted, the following information may be required by the agencies:

• Staff name, address, telephone number, position/role within the setting.

• Details about the child such as e.g. name, Date of Birth, address, school, home environment.

• The reasons for making a referral, eg an allegation. They might also require specific details about the events leading up to the referral.

• What action has been taken so far.

• Where possible, a referral to Social Services should be confirmed in writing within 24 hours. The employee must record the name of the Social Services worker, and a case number to be recorded on the Incident Form.

The relevant child protection or sanctuary agencies will then instruct us with further actions.

5.4 If a member of Innovative Learning Limited’s staff has been accused of being an abuser, then they must be suspended from work immediately. The relevant individual in the leading role will then carry out Innovative Learning Support’s safeguarding procedures and policies. They would report immediately to:

• Local Safeguarding Children’s Board within 24 hours; in England - specifically the Local Authority Designated Officer (LADO)

• Emergency Services: 999

• Local Police: 101

• NSPCC Contact Point: 0808 800500

• Social Services Referral (Normal hours) within 24 hours or immediately if child at risk: Social Services (Out of Hours Emergency Duty Team):

• Ofsted (England) within 14 days: 0300 123 1231

• Care Inspectorate (Scotland) within 14 days: please refer to local district number Scottish Social Services Council: 0345 60 30 891

6.0: Disclosing information and Confidentiality

6.1 Sharing information with an appropriate member of staff is necessary as it allows the identification of the child’s needs and allows Innovative Learning Support to take the necessary actions to keep the child safe.

6.2 The staff of Innovative Learning Support must always put their personal feelings towards a student aside in order to share the necessary information as it could help justify any kind of mistreatment faced by the child. The Data Protection Act (2018) does not restrict you from sharing any information regarding safeguarding.

6.3 Innovative Learning Support employees must always gain consent of the child before sharing information with any employee or individual that will not aid the process of keeping the child safe.

6.4 Information may be shared without consent if a practitioner has a valid reason for doing so and believes that it will be in the best interests of the child. When decisions are made to share information without consent, the practitioner is required to make a note of why this took place and the exact information that was disclosed.